Download PDF by Sally Klingel, Ann M. Martin: A Fighting Chance: New Strategies to Save Jobs and Reduce

By Sally Klingel, Ann M. Martin

ISBN-10: 087546145X

ISBN-13: 9780875461458

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Extra info for A Fighting Chance: New Strategies to Save Jobs and Reduce Costs

Sample text

All members of the operating teams, including supervisors, are trained in the areas of cost, quality, and problem solving. Although supervisors in operating teams are in charge of matters such as housekeeping and discipline, they trade the role of "boss" for that of resource person to the team. Some operating teams work without supervisors altogether. At the time the Autocon bid was announced, the distribution center had three operating teams, involving almost one-third of the work force. One of these teams, rack repair, had restructured its work for greater efficiency, initiated 38 Harrison Radiator and the VA W several changes that saved substantial amounts of money, and bid successfully on work previously done outside the plant.

This effort, as well as attempts to solicit feedback from their co-workers, produced very few ideas. The team then delineated its areas of concentration. Several members visited equipment vendors in Europe and the United States and competitors in the United States and Mexico. As a result of their visit to the Mexican vendor and an examination of its bid for wire harness work, they began to question the criteria on which their benchmark had been formulated. Knowing that it was impossible for the wire harness department to compete with a Mexican vendor simply on the basis of cost, they compared themselves on the basis of quality.

They also received information from finance and operations about their department and about the outside Mexican vendor's bid. They were presented with their benchmark and some ideas about which areas of the operation could produce the largest cost savings. Because CSTs had been used several times before, systems were in place that aided the team's work. A standard costaccounting procedure had been formulated for CSTs, an avarage currency exchange rate had been established, the steering committee was available to guide the team, and formats and guidelines for presentations had been worked out.

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A Fighting Chance: New Strategies to Save Jobs and Reduce Costs by Sally Klingel, Ann M. Martin


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